Effective communication in the workplace is necessary for a friendly and conducive work environment. When people don’t communicate effectively, their productivity goes down and everyone gets stressed. Below are some common problems that prevent effective communication. These can be overcome by simply minimizing or even eliminating them. Realize that when these things are resolved, the organization can run more efficiently and the work environment is much more enjoyable for everyone.
Sarcasm. A sarcastic comment is one that may seem positive on the surface, but deep down, it actually means the opposite. This makes others angry and resentful of you. When someone makes a sarcastic comment to you, instead of snapping back, try to confront the person. Do this when no one else is around. A matter like this is private and doesn’t need to become a big scene. Respectfully ask the reason for such a comment. Address the issue and communicate your feelings regarding the sarcasm. Do it respectfully. There is nothing that cannot be resolved peacefully.
Gossip. In most workplaces and organizations, gossip is very common. This happens when a detail about someone becomes a topic of conversation for people in the organization other than the person being gossiped about. When dealing with this, it is helpful to address the person in question. Try to ignore it and not lash out in anger. Gossip will eventually die and disappear. It’s no use getting angry. There’s also no use talking to each person and confronting them about their gossip. Remember, what happens with your life is not other people’s business. It would be better to keep it that way.
tantrums. Stress and frustration can sometimes lead someone to lash out in anger. They may suddenly yell at you or treat you with disrespect. When this happens, walk away. Take time away from the angry person. Give him time to cool down and come to his senses. Forcing an issue on an angry person will only make the situation worse. Nothing good will come of it.
Egocentrism. Some people think that their life is more important than other people’s. They act with complete disregard for your needs and personal space. When this happens, pull that person aside and explain how the situation won’t work out for both of you. Try to make them see what it would look like if they were in the shoes of the person whose feelings are being ignored. Do this respectfully. Treat the other person like an adult. Try to solve the problem in private.
These situations highlight how important effective communication is in almost all settings. Any organization or relationship can be made more productive through effective communication. It is important to treat other people with respect for their abilities, personal space, and self-esteem.
