With traditional fax machines being discarded in a hurry, the number of internet fax service providers is growing at a rapid rate. There is a problem of abundance for consumers and the decision to select a reliable and scalable web fax service provider is confusing to say the least. With different sizes and needs, different organizations have different faxing needs, and this requires the web fax provider you select to meet your needs for a long time and with the ability to handle high volumes without any downtime.
As a provider or consumer of web fax services, some of the most frequently asked questions regarding the online service have been added here for the benefit of consumers who are trying to make a change…
[1] How do I transmit a fax to a customer who has sent me their fax number?
Scan the target document and save it as an electronic copy or simply store the electronic copy in your personal folder. The next task is to attach the document to your email and fill in the sender’s email address, which is: the sender’s email address will be 1234567899 at gofaxgo dot com if the recipient’s fax number is 234567899. The protocol is to prepend this number to AT dot com provider.
[2] How do I prevent junk faxes from reaching my inbox? Is there a filter or anti-spam?
Most online fax service providers usually provide ‘junk fax’ filters. But these filters are not capable of blocking these spam faxes and ultimately you pay for them to be sent. These junk filters simply organize and divert these junk faxes to junk folders.
Many web fax providers offer a block list that includes the numbers of suspected spammers or junk faxers. There can never be any spam faxes coming from these numbers. But under normal circumstances, spammers keep changing phone numbers so they won’t be blocked by this list.
The best option is provided by only a select group of web fax service providers: This option contains the list of approved and disapproved. Thus, you can list all the numbers where the faxes can come from. If a fax comes from a number that is not on the approved list, it is immediately blocked. This is the most effective method of blocking junk faxes.
[3] Is there a way to sign the fax electronically or digitally?
Some Internet fax service providers offer the ability to add a digital signature to your documents, but others may not offer this option. In case your online fax service provider does not provide this feature, the following steps may help you…
- Scan your regular signature and save it as a jpg/png/bmp file.
- If possible, open your target document in a PDF editor or even MS Word
- Move the cursor to the correct point and insert your digital signature file
- Re-save the file
- Attach the new file and send it as a scanned document
These are some of the most common questions for businesses using green web fax services.
